Refund Policy

Overview

At clyzathiravea, we understand that financial decisions require careful consideration. Our refund policy is designed to provide clarity and fairness while protecting both our customers and our business operations. This policy applies to all services, programs, and digital products offered through clyzathiravea.com.

We believe in the quality of our budget foundation programs and financial education services. However, we also recognize that individual circumstances may require refund consideration. This comprehensive policy outlines when refunds are available, the process for requesting them, and what you can expect during the refund procedure.

Refund Eligibility Criteria

Refunds are considered under specific circumstances and must meet our established criteria. Digital products and online courses are eligible for refunds within 14 days of purchase, provided less than 25% of the content has been accessed. Coaching programs and personalized services may be refunded within 7 days of the first session, subject to evaluation.

For subscription-based services, refunds are processed for the current billing period only, and the service will remain active until the end of that period. Physical materials and printed resources must be returned in original condition within 30 days of delivery for refund consideration.

Processing Times and Payment Methods

Refund processing times vary depending on your payment method and financial institution. Credit card refunds typically appear within 5-10 business days, while debit card refunds may take 7-14 business days. PayPal refunds are usually processed within 3-5 business days, and bank transfers may require 10-15 business days.

Special Circumstances

We understand that unexpected situations may arise. In cases of technical issues that prevent access to purchased content, we will work to resolve the problem or provide appropriate refunds. Medical emergencies or significant life changes may qualify for special consideration, subject to documentation and review.

Duplicate purchases are fully refundable when reported within 30 days. Fraudulent transactions will be investigated and resolved according to our security protocols and banking requirements.

Non-Refundable Items

Certain items and services are not eligible for refunds. Completed coaching sessions that have been delivered cannot be refunded. Downloaded digital content where more than 25% has been accessed is not eligible for refund consideration.

Customized or personalized services that have been specifically created for individual clients are generally non-refundable. Third-party services or tools accessed through our platform are subject to their respective refund policies.

Refund Alternatives

Before processing refunds, we may offer alternative solutions that better serve your needs. Account credits can be applied to future purchases and don't expire. Service exchanges allow you to switch to different programs of equal value.

Extended access periods may be granted for technical difficulties or personal circumstances. Partial refunds might be considered for services that were partially delivered or accessed.